Project Scope

The current website of City Express requires improvements to better connect with customers in the digital age. This evaluation report identifies existing issues and provides recommendations aimed at enhancing online presence, streamlining website navigation, and increasing user engagement to foster longer visits on the site.

Upon evaluating the website of "City Express Money Transfer," I went through with the design audit. I created a scale on the severity of each problem and how we can solve them.

My Role

In the modern digital era, a company's website serves as a vital tool for connecting with customers. This report delves into an evaluation of City Express's website, highlighting any existing issues and offering recommendations for improvement. My aim is to aid City Express in enhancing its online presence, simplifying website navigation, and encouraging users to stay longer on the site.

User Research, Information Architecture, Visual Design, Feature Design